Refund Policy

Damaged, defective or incorrect items

If your order arrives damaged, defective, or incorrect, contact us within 7 days of receiving it. Include your order number, photos, and a short description of the issue.

Change-of-mind returns

For hygiene and safety reasons, opened or heavily used fitness accessories may not be accepted for change-of-mind returns.

Approved refunds

If your request is approved, we will arrange a replacement or refund depending on the situation. Refunds are returned to the original payment method where possible.

Order cancellations

If you need to cancel an order, contact us as soon as possible. Orders that have already been processed or shipped may not be cancellable.

Contact

For refund or return questions, please reach us through the Contact page.